Privacy & Cookie Policy

1. Who We Are

Heritage Floor Sanding is a floor sanding and restoration business based in Whitley Bay, UK. This website is built and hosted using Wix.com.

We are committed to protecting your privacy and ensuring that any personal data you share with us is handled responsibly.

 

2. What Information We Collect

We may collect basic personal information when you:

• Fill in a contact form

• Request a quote

• Communicate with us directly

This may include your name, email address, phone number, and any details you choose to provide about your project.

 

3. How We Use Your Information

We only use your information to:

• Respond to your enquiries

• Provide quotes or services

• Communicate with you about a job or request

We do not sell, rent, or share your information with third parties unless legally required.

 

4. Cookies

Like most websites, this site uses cookies to improve your browsing experience and provide basic analytics.

Essential Cookies

These cookies are necessary for the site to function and cannot be switched off. For example:

• XSRF-TOKEN — used for website security

• svSession — maintains your login/session across pages

Analytics Cookies

Wix and related tools may use cookies to collect anonymised statistics (e.g., number of visitors, page views). These help us understand how the site is being used and improve it over time.

We do not currently use any advertising or tracking cookies.

 

5. Cookie Consent

When you visit our site, a cookie banner may appear. By continuing to use the site, you agree to the use of essential and functional cookies. You can manage or delete cookies through your browser settings at any time.

 

6. Your Rights

You have the right to:

• Request a copy of the information we hold about you

• Ask us to correct or delete your data

• Withdraw your consent to receive communications

To exercise any of these rights, please contact us using the details below.

 

7. Contact Us

If you have any questions about this policy or how your data is handled, you can contact us at:
📧 info@heritagefloorsanding.uk
📞 07890 159976